This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use the mobile based “Pragyan Application” made available by L&T Technologies Services Ltd. (hereinafter referred to as “LTTS”, “Pragyan”, “Company”, “we”, “us” and “our”).
“Pragyan Application” means the mobile application developed by LTTS for employees at A.M.Naik Tower, Powai. Pragyan Application is a container for various modules like: Cafeteria, Air Quality, Parking, Pantry etc.
The terms “you” and “your” refer to the user of the Pragyan Application. The term “Services” refers to any services offered on the Pragyan Application.
Please read this Policy before using the Pragyan Application or submitting any personal information to Pragyan. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.
By using the Pragyan Application and its Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by the application in accordance with this Policy.
Occasionally the Policy may get updated and such changes will be posted on this page. If any significant changes are made to this Policy we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Pragyan Application or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of the Services after publishing or sending a notice about the changes to this Policy shall constitute your consent to the updated Policy.
Following information shall be collected and processed about you:
i. When you communicate with us (via email, phone, through the Pragyan Application or otherwise), we may maintain a record of your communication.
ii. Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real-time information, or approximate location information as determined through tools such as GPS features of fine and coarse locations.
iii. Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, camera, unique device identifiers, device motion information.
i. To provide, personalize, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalize your Pragyan account;
ii. To carry out obligations arising from any contract and to provide you with the relevant information and services;
iii. To administer and enhance the security of Pragyan Application and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
iv. To provide you with information about services by considering similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services;
v. To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
vi. To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
We may share your information that collected for following purposes:
The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and the Companies Act, 2013 to the extent applicable) of such person.
Apart for the purposes stated above, we shall not misuse your information and/or share the same with any third-party service providers, agency, bank or any other person/entity, for the purpose of marketing, sales, advertisements, promotion, etc. of their business / profession.
We have in place appropriate technical and security measures to secure the information collected by us. All information shared by you shall be treated as confidential and shall not be disclosed in any manner whatsoever in whole or in part, except as stated hereinabove.
We will comply with all relevant Data Protection legislations in relation to the period for which we retain your Information.
We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Pragyan Application, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Pragyan Application. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at Pragyan.Support@larsentoubro.com or write to our Grievance Officer at the following address:
Pragyan Grievance Officer A M Naik Tower, L&T Gate 3, Powai, Mumbai, Maharashtra-400072
If you come across any abuse or violation of the Policy, please report to Pragyan.Grievances@larsentoubro.com
Further, please note that the Pragyan Application stores your data with the cloud platform of Azure Web Services provided by Microsoft Azure, which may store this data on their servers located outside of India. Azure Services has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at https://portal.azure.com/. The privacy policy adopted by Azure Services are detailed in https://azure.microsoft.com/en-in/overview/trusted-cloud/privacy/. In the event you have questions or concerns about the security measures adopted by Azure Services, you can contact their data protection / privacy team / legal team or designated the grievance officer at these organizations, whose contact details are available in its privacy policy, or can also write to our Grievance Officer at the address provided above.
The Policy shall be construed and interpreted in accordance with the laws of the India. The Courts at Mumbai shall have exclusive jurisdiction in all matters arising out of and touching and/or concerning this Policy.